Before working with Ben our Agile processes could be shallow and unimaginative. Ben transformed that by facilitating workshops and retrospectives that encouraged us to think at a high level about our goals, brought new perspectives and new frameworks through which to break down problems. Through these group sessions Ben fostered a culture of awareness and continuous improvement to our delivery practices and our team now continually adapts them as circumstances change.
Ben has a lean mindset and believes that a team’s process should be tailored to their most effective ways of working. He helped us refine and streamline our processes: meetings that used to drag on were quickly snappier and focused, actions that were previously left to gather dust were reframed or removed. By making use of data he enabled us to find patterns in what worked for us, and where to find opportunities to improve. Consequently, our team became more confident in taking on complex projects and in our ability to deliver to forecasts.
Ben was excellent on a 1 to 1 level, he spent time with each member of the team and coached them in areas of particular interest. In these sessions, he shared his knowledge and helped us develop new skills so our team is now well equipped to take on new challenges.
I can highly recommend Ben as an Agile Coach, his action-led approach and breadth of experience made him a valuable addition to the team. I’m sure we’ll continue to benefit from the time we had together.